Overview

  • Duration: 2 days
  • Participants: <10
  • Languages: EN, ES, FR
  • Mode: on-site, remote
  • Pedagogy: real-experience examples & exercises
  • Evalutation: based on interaction & final evaluation

Target group

  • Participants:
    salaries, mid management

  • Prerequisite:
    none

Objectives

  • Definition of a problem based on data instead of using opinions
  • Identification and elimination of the problem root causes
  • Development and implementation of preventive actions to eliminate the problem reoccurrence
  • Initial Situation

  • To identify, correct, and eliminate recurring problems, making it useful in product and process improvement.
  • To establish a permanent corrective action based on statistical analysis of the problem and focuses on the origin of the problem by determining its root causes.
  • Introduced Tools

  • Flowchart / Scatterplot / Control Chart / Cause-effect diagram / Ishikawa Analysis / 5W/2H / Delta Examination / Is/Is Not analysis / 5 Why …
  • Content

  • Teamwork
  • Team profiles & phases
  • Meeting rules & first team meeting
  • 8D Methodology
  • Corrective actions & basic principles
  • The 8D process & Organization
  • Application of techniques
  • Work tools
  • Flowchart / Scatterplot / Control Chart / Cause-effect diagram / Ishikawa Analysis / 5W/2H / Delta Examination / Is/Is Not analysis / 5 Why …
  • 8D practical workshop​
  • Request training

    Are you interested in this training? We are looking forward to hearing from you.